At pixbe5, privacy is not just a legal requirement — it's a genuine commitment. Here you'll find a clear picture of exactly what data we collect, why we collect it, how we use it, and how we protect every piece of information you entrust to us.
Six principles that guide how personal data is handled at pixbe5 — from collection to storage, sharing, and your rights as a data subject.
Pixbe5 collects only the data necessary for each specific purpose — account creation, identity verification, payment processing via Pix and other methods, experience personalization, and communications. Nothing beyond that.
All data transmitted between your device and pixbe5 servers is protected by SSL/TLS encryption. Identity verification documents are stored in a secure environment with restricted, audited access.
Pixbe5 never sells, rents, or transfers your personal information for third-party commercial purposes. Data sharing only occurs when strictly necessary for the platform's operation — and you are always informed when it does.
The pixbe5 Privacy Policy was drafted in compliance with the Lei Geral de Proteção de Dados — LGPD (Law No. 13.709/2018). All internal data processing procedures undergo periodic review to keep this compliance up to date.
As the owner of your data, you have the right to access, correct, port, or request the deletion of your information at any time. pixbe5 responds to these requests within 15 calendar days, as required by the LGPD.
Pixbe5 uses cookies to enhance your experience on the platform — including navigation, preferences, and usage analytics. Non-essential cookies require your consent, which can be adjusted at any time in your account privacy settings.
This Privacy Policy describes how pixbe5 collects, processes, stores, shares, and protects the personal data of users of the platform available at pixbe5.com — including Sports Betting, Live Casino, slots, crash games, and poker.
For any questions related to privacy and the processing of your personal data by pixbe5, the primary contact channel is:
The response time for LGPD-related requests is up to 15 calendar days from the date the request is received, as established by applicable law.
When you create a pixbe5 account, you confirm that you have read and understood this Privacy Policy and consent to the processing of your personal data under the conditions described herein. This consent may be withdrawn at any time, with the consequences outlined in section 8 of this document.
Pixbe5 collects different categories of personal data depending on how you interact with the platform. Below is a clear overview of what we collect and why:
Pixbe5 does not collect sensitive data as defined by the LGPD — such as racial origin, religious belief, political opinion, health information, or sexual orientation — except where expressly required by applicable law or regulation.
Every piece of data collected by pixbe5 has a specific, documented purpose. The table below summarizes the main uses:
Pixbe5 does not use your data for any purpose beyond those listed above. If a new processing purpose is identified, you will be informed in advance and, where required, a new consent will be requested.
Pixbe5 does not sell or trade users' personal data. Data sharing takes place exclusively in the following situations, always limited to the minimum necessary:
To process deposits via Pix, boleto bancário, credit and debit card, PicPay, Mercado Pago, and TED, pixbe5 shares the necessary financial data with the respective payment gateways and partner financial institutions. All such partners are regulated by the Banco Central do Brasil and operate with security protocols equivalent to or higher than those applied by pixbe5.
Providers such as Evolution Gaming, Pragmatic Play, PG Soft, and Spribe receive an anonymized user identifier for game session purposes — never personally identifiable data such as full name, CPF, or banking details.
For the KYC process, pixbe5 uses specialized document verification and facial biometrics services, all fully compliant with the LGPD and Banco Central regulations. Submitted documents are processed by these services and are not retained in their systems after verification is complete.
Pixbe5 may share data with governmental, judicial, or regulatory authorities when legally required to do so — such as in compliance with the Anti-Money Laundering Law (Law No. 9.613/1998) or by court order. In such cases, you will be notified whenever legally permitted.
International data transfer: Some game providers and analytics tools used by pixbe5 may process data on servers outside Brazil. In such cases, pixbe5 ensures that transfers meet LGPD requirements — either through the recipient country's adequacy status or through specific contractual data protection clauses.
Pixbe5 retains users' personal data for as long as necessary to fulfill the purposes for which it was collected, in accordance with the minimum retention periods required by Brazilian law:
Once retention periods expire, data is securely deleted or anonymized so that the individual can no longer be identified. Anonymization is used when aggregated data still holds value for pixbe5's internal statistical analysis.
In cases of suspected fraud, ongoing investigation, or pending litigation, pixbe5 may retain data for as long as necessary to conclude the process, even if the standard retention periods have already elapsed.
Pixbe5 uses cookies and similar technologies to enhance your experience on the platform. Below is a clear description of each category used:
These are required for the platform's basic functionality — session authentication, bet slip management, and language preferences. These cookies cannot be disabled without affecting your use of the platform and do not require consent, as they are strictly necessary for service delivery.
These cookies collect information about how users interact with the platform — most visited pages, time spent, and errors encountered. The information is aggregated and anonymized. pixbe5 uses analytics tools that process this data on their respective servers. These cookies require your consent.
These cookies allow pixbe5 to remember your preferences — such as favorite games, betting filters, and interface settings — to deliver a more relevant experience every time you log in. They are optional and require your consent.
When you first access the platform, a cookie notice is displayed with options to accept all, essential only, or customize each category. You can update your preferences at any time in your pixbe5 account privacy settings.
Third-party pixels and SDKs: pixbe5 may use pixels and SDKs from analytics and digital marketing platforms on its pages. These services operate under their own privacy policies, and pixbe5 conducts periodic reviews to ensure that its partners meet the data protection standards required by the LGPD.
Pixbe5 adopts a robust set of technical and organizational measures to protect users' personal data against unauthorized access, loss, alteration, or improper disclosure:
In the event of a security incident that may affect your personal data, pixbe5 will notify the Autoridade Nacional de Proteção de Dados (ANPD) and the affected users within the timeframe established by the LGPD, with clear information about what happened, which data was affected, and what measures were taken.
Your account security also depends on you. Use a strong, unique password for pixbe5, enable 2FA, and never share your credentials with anyone. pixbe5 will never ask for your password via email, chat, or phone.
The LGPD grants you, as the owner of your personal data, a set of rights that pixbe5 is fully committed to upholding. Here is what you can request at any time:
Request a copy of all personal data pixbe5 holds about you, including the purpose and legal basis for each processing activity.
Request the update or correction of incomplete, inaccurate, or outdated data directly in your account settings or through support.
Request the deletion of your personal data processed on the basis of consent. Data retained due to a legal obligation cannot be deleted before the corresponding regulatory retention period.
Request the transfer of your personal data to another platform or service in a structured, commonly used format, where technically feasible.
Object to certain data processing activities or withdraw previously given consent for specific purposes, such as receiving promotional communications.
Know which third parties pixbe5 has shared your data with and the circumstances under which that sharing took place.
To exercise any of these rights, send an email to contato@pixbe5.com with the subject line "LGPD Rights", clearly stating which right you wish to exercise and attaching a copy of your ID for ownership verification. pixbe5 will respond within 15 calendar days.
If you feel your rights have not been adequately addressed by pixbe5, you may file a complaint directly with the Autoridade Nacional de Proteção de Dados (ANPD), the body responsible for enforcing the LGPD in Brazil.
The pixbe5 platform is intended exclusively for users aged 18 and over. pixbe5 does not knowingly collect personal data from anyone under 18. If you believe a minor has provided personal data to pixbe5 without proper consent from their legal guardian, please contact us immediately at contato@pixbe5.com so the data can be deleted as a priority.
The identity verification process (KYC), required for withdrawals, includes date of birth confirmation and CPF validation — which prevents minors from accessing the platform by design. Accounts opened with fraudulent third-party data will be closed immediately upon detection.
If you are a minor's guardian and find that they have accessed the platform or provided personal data to pixbe5, please contact our support channel immediately. pixbe5 will take the necessary steps to delete the data and terminate access.
With your consent, pixbe5 may send communications about promotions, new games, poker tournaments, special football events such as Brasileirão, Libertadores, and Copa do Brasil, VIP Program offers, and platform updates. These are sent by email and, with additional authorization, by SMS or push notification on your mobile device.
You can opt out of these communications at any time in three different ways:
Opting out of marketing communications does not affect the receipt of essential operational communications — such as deposit confirmations, withdrawal notifications, account security alerts, and updates to your Terms and Conditions.
Pixbe5 uses gameplay behavior data — such as session frequency, betting volume, deposit patterns, and other indicators — to identify signs of problem gambling and trigger player protection protocols. This use of data is based on pixbe5's legitimate interest in protecting its users and is aligned with international responsible gambling best practices.
When the pixbe5 system identifies patterns that may indicate at-risk behavior, a member of the responsible gambling team may proactively reach out to offer support and information about the tools available on the platform — such as deposit limits, breaks, and self-exclusion.
Data used for responsible gambling monitoring is never shared with third parties for commercial purposes and is treated with the highest level of confidentiality within pixbe5. For more information about the responsible gambling tools available, visit our Responsible Gambling.
Pixbe5 may update this Privacy Policy periodically to reflect changes in data processing practices, applicable legislation, or platform features. Any significant change will be communicated at least 7 calendar days in advance by email to all registered users and through a prominent notice on the platform.
The date of the most recent update is always shown at the top of this page. Continued use of the pixbe5 platform after changes take effect constitutes acceptance of the updated terms. If you do not agree with the changes, you may request account closure before the effective date at no additional cost, and any available balance will be returned via Pix.
We recommend reviewing this page periodically to stay informed about how pixbe5 protects your personal data. A history of previous versions of this policy can be requested by email at contato@pixbe5.com.
Current version: This pixbe5 Privacy Policy came into effect in January 2026 and fully supersedes all previous versions. If you have any questions about which version applies to your situation, please contact us at the email address above with the subject line "Versão Política de Privacidade".
To access, correct, port, or request the deletion of your data, contact our privacy team.
Your data is protected. pixbe5 operates in full compliance with the LGPD and follows information security best practices.
Pixbe5 processes your personal data in full compliance with Brazil's General Data Protection Law (LGPD — Law No. 13.709/2018). Your data is never sold, and sharing with third parties occurs only when strictly necessary for platform operations or as required by law. To exercise your rights as a data subject or for any questions about this policy, send an email to contato@pixbe5.com with the subject line "Direitos LGPD". You may also review our Terms and Conditions and the Responsible Gambling.
At pixbe5, you play knowing your information is protected and that the platform operates with full transparency. Create your account, deposit via Pix, and enjoy Sports Betting, live casino, slots, and poker with real security.
18 years of age or older only. Play responsibly.